Q1. Can I return a book or get a refund?

We do not offer returns or refunds. However, we provide a smooth replacement or exchange process to ensure you receive the right book.

Q2. When and how can I request a replacement or exchange?

Replacement or exchange is available only for online orders placed through our official website, provided that:

  • A wrong or defective book is received, or you wish to exchange for another subject/class.
  • The request is raised within 72 hours of delivery.
  • The book is unused, unmarked, and in its original condition with packaging.
  • Clear photos of the received book and packaging are mandatory for processing.

For wrong/defective books, we will arrange a pickup and send the correct book at no extra cost.

For exchanges (different subjects/class), the customer must ship the book back at their own expense. After verification, we will dispatch the requested book (if in stock). All exchange shipping charges will be borne by the customer.

Contact Us

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the way we handle your personal information, please contact us at:

Email: contact@parikshaadhyayan.com

Phone: +91-6397671528

Office Address: C-174, Trans Yamuna Colony,
Agra, Uttar Pradesh, India - 282006