PARIKSHA ADHYAYAN (“Company,” “we,” “our,” or “us”) owns and manages the website https://parikshaadhyayan.com/ (“Website”), which serves as our official online presence.

By accessing or using the Website, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, you must discontinue using the Website immediately.

1. Use of the Website
  • You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit any other user.
  • You must not attempt to gain unauthorized access to any portion or feature of the Website, other accounts, computer systems, or networks connected to the Website.
  • You are responsible for maintaining the confidentiality of your account login credentials, where applicable.
  • You must not use the Website for any fraudulent, abusive, unlawful, or unauthorized purpose.
2. Account Registration
  • Guest checkout may be available, while users may also choose to create an account where the functionality is provided.
  • You are responsible for ensuring that the information provided during registration or checkout is accurate, complete, and up to date.
  • You must notify us promptly if you become aware of any unauthorized use of your account or account credentials.
3. Products, Orders & Payment

Order Acceptance & Availability

  • All orders are subject to acceptance, confirmation, product availability, and successful payment.
  • Product images displayed on the Website are for illustrative and representation purposes. Due to photography, lighting, screen settings, and the handmade/customized nature of certain products, minor variations in appearance may occur.
  • For customized products, customers are responsible for providing accurate customization details, names, spellings, dates, photographs, designs, or other information required to fulfill the order.
  • Once customization or production has commenced, changes to the order may not be possible.

Payment Processing

  • Payments may be processed securely through Razorpay or other payment service providers made available on the Website.
  • We do not store your complete card, UPI, or net banking details.
  • By completing a purchase through an available payment gateway, you authorize the relevant payment service provider to securely process your payment.
  • For additional information regarding Razorpay, please refer to Razorpay’s official website.

No Return & Refund Policy

  • Unless otherwise stated in our applicable policies, we currently do not offer returns or refunds on products once an order has been placed and delivered.
  • Customized or personalized products may be subject to additional restrictions because they are created specifically according to the customer's requirements.

Replacement & Exchange

  • Instead of returns/refunds, eligible customers may request a replacement or exchange subject to the conditions specified in our Replacement & Exchange Policy.
  • Any replacement or exchange request must comply with the applicable policy and required timelines.
  • Products damaged during transit or having a manufacturing/production issue may be eligible for replacement subject to verification.
4. User Responsibilities

You agree not to:

  • Post, upload, transmit, or share content that is unlawful, harmful, abusive, defamatory, fraudulent, or otherwise objectionable.
  • Use the Website to infringe the intellectual property, privacy, or other rights of PARIKSHA ADHYAYAN or any third party.
  • Provide false, misleading, or fraudulent information while placing an order or using the Website.
  • Engage in any activity that could damage, disable, overburden, or impair the Website or interfere with other users' access.
  • Attempt to introduce malicious software, viruses, or other harmful code into the Website.
5. Intellectual Property
  • All content available on the Website, including text, graphics, logos, product images, photographs, designs, videos, icons, layouts, and software, is owned by PARIKSHA ADHYAYAN or its respective licensors, unless otherwise stated.
  • You may not reproduce, copy, distribute, modify, publish, sell, or create derivative works from any Website content without prior written permission from PARIKSHA ADHYAYAN.
  • The PARIKSHA ADHYAYAN name, branding, logos, and associated materials may not be used without prior written authorization.
6. Disclosure of Information

We do not sell or rent your personal information. However, we may share relevant information with trusted third parties where necessary to provide our services, process orders, or comply with applicable laws, including:

  • Payment Gateway: Razorpay or other authorized payment service providers for secure transaction processing.
  • Logistics Partners: Trusted courier and shipping providers for order delivery.
  • Service Providers: Vendors providing IT, hosting, analytics, website maintenance, customer support, communication, or related business services.
  • Legal Authorities: Government authorities, regulatory bodies, or law enforcement agencies where disclosure is required or permitted by law.

For further information about how we handle personal information, please refer to our Privacy Policy.

7. Cookies
  • We may use cookies and similar technologies for essential functions such as session management, shopping cart maintenance, website functionality, preferences, and secure login.
  • Certain third-party services integrated with the Website may also use cookies or similar technologies according to their respective policies.
  • Users may manage or disable cookies through their browser settings. Disabling certain cookies may affect some Website functionalities.
8. Data Security
  • We implement reasonable technical and organizational measures to protect personal and transactional information against unauthorized access, misuse, alteration, disclosure, or destruction.
  • While no method of electronic transmission or storage is completely secure, we continually review and improve our safeguards to minimize potential risks.
9. Limitation of Liability
  • To the fullest extent permitted by applicable law, PARIKSHA ADHYAYAN shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Website or inability to access or use the Website.
  • We are not responsible for interruptions, delays, failures, or losses caused by circumstances beyond our reasonable control, including internet failures, technical issues, courier delays, natural events, or third-party service interruptions.
  • We are not responsible for any loss or damage caused by third-party services, websites, or links accessible through our Website.
  • To the extent permitted by law, our liability in relation to a specific order shall be limited to the amount paid by the customer for that order.
10. Indemnification

You agree to indemnify, defend, and hold harmless PARIKSHA ADHYAYAN, its affiliates, employees, representatives, service providers, and business partners from and against claims, liabilities, damages, losses, costs, and expenses arising from:

  • Your use or misuse of the Website.
  • Your violation of these Terms & Conditions.
  • Your violation of any applicable law or regulation.
  • Your infringement of the rights of PARIKSHA ADHYAYAN or any third party.
11. Children’s Privacy
  • The Website is intended for individuals who are legally permitted to use online shopping and related services under the laws applicable to them.
  • We do not knowingly collect personal information from users who are not legally eligible to use our services.
  • If we become aware that such information has been inadvertently collected, we will take reasonable steps to delete it, subject to applicable legal requirements.
12. Third-Party Links
  • The Website may contain links to third-party websites, services, or platforms.
  • PARIKSHA ADHYAYAN is not responsible for the content, availability, privacy practices, security, or terms of third-party websites.
  • Users are encouraged to review the applicable terms and privacy policies before interacting with or providing information to such third-party websites.
13. Governing Law & Jurisdiction
  • These Terms & Conditions shall be governed by and construed in accordance with the laws of India.
  • Any disputes arising from or in connection with these Terms & Conditions shall be subject to the applicable courts having jurisdiction in Uttar Pradesh, India.
14. Changes to Terms & Conditions
  • We reserve the right to update, modify, or revise these Terms & Conditions at any time.
  • Changes will become effective upon being posted on the Website unless otherwise stated.
  • We may take reasonable steps to communicate significant changes where appropriate.
  • If our business undergoes a merger, acquisition, restructuring, sale, or transfer of ownership, relevant information may be transferred to the successor entity as part of business continuity, subject to applicable law.